About Us
Why choose Moonirah.com
We are one of the most specialized companies in the Gulf with reference to machinery and software related to textile decoration and manufacturing as well as arts and crafts. We focus on
- Providing consultation and training for startups with reference their needs.
- Brother sewing & embroidery machines
- Embroidery Machines from Happy Japan, and ZSK
- Brother ScanNCut machines & accessories
- Overlockers from brother and Siruba
- Fabric decoration printers.
- Machine servicing - all brands
- Events & classes
- Specialty accessories
- OKI White Toner Printers and Digital Transfer Paper from Forever GmbH
- Sublimation Solutions
- Notions from Madeira Garnfabrik
- Embroidery Software from Wilcom and brother
- Embroidery designs
- Plus much more!
Most of our products are sourced from the manufacturers.
Services
We strive to offer everything our customers need to ensure they are well looked after and continue to grow and learn in an industry that has so much to offer; if you are unable to find what you are looking for, please don't hesitate to send us an email.
Ongoing Support
Our team is committed to our customers. From the staff who answer your calls and emails to the expert advice provided to your email inquiries, We are here to help!
Whether you want to place an order, or need help or advice, you should always feel welcome to send us an email or call. A quick one minute phone call could save you hours of frustration in addition to saving you lots of money as a result of the sound advice we are capable of providing.
Classes, Events and Online Tutorials
Buying a machine has never been so easy. We offer training services that will help you learn everything you need about your machine, embroidery, sewing, digital printing, crafting and more. Plus, we host exclusive events with industry experts from all over the world. Learning had never been so easy!
Online Shop
Our website continues to grow and evolve as we add content each day. It’s a great resource for information, projects and of course inspiration. The website is also a very easy way to purchase your favourite supplies. Behind the scenes we are continuing to create a completely new website built on one of the world’s most sophisticated platforms. It will be easier to use and rich with content, products and inspiration to get you started.
GCC Shipping & Instant Support
We ship GCC wide whether you purchased online, or over the phone or from one of our events be rest assured that no matter where you live you will still receive as much support as you need.
Not only will you get free support over the phone but you can now use our Instant Software Support technology where we can view and control your computer through the internet. This helps with problems including software, embroidery designs, online ordering, downloads and more, so instead of spending hours of struggling to find an answer we can help you in minutes.
Machine Service and Repairs
We are associated with a warranty center for all Brother and Happy home sewing, embroidery machines and overlockers.
We provide a pick-up and drop-off service at three different locations.
Trade-Ins and selling your used product
We understand the trade-in market so we would be more than willing to help you trade in your existing machine for a brand new r model. However, if you would like to upgrade to a brand new sewing or embroidery machine but would rather sell your machine privately, we can also help!
Upon agreement, when you upgrade to a brand new sewing or embroidery machine and we will list your used machine at the used and refurbished section in the website, i.e. all you have to pay for is the inspection of your product. If you plan to sell your used product, the inspection fee as well as a refurbishing fee apply.