Warranty & Repair

  1. Warranty covers only manufacturing defects which appear during the normal operation of the product(s), under a technical report approved by the product(s) agent workshop.
  2. Warranty shall not cover malfunctions, beyond company's control, resulting from misuse, negligence & natural disasters.
  3. Warranty shall be void if purchased product(s) fixed by a party other than the product(s) agent authorized workshop technician along with agent's stamped repair order.
  4. Warranty shall be void in the event where the good is fractured, tampered, unsealed.
  5. Batteries of all purchased product(s) are not subject to warranty and are replaced at customer's expense.
  6. Accessories of mobile phones and laptops maybe replaced or returned provided that the same have not been opened and are as purchased in sealed cover.
  7. For your safety and health, health care product(s) maybe replaced or returned provided that the same have not been opened and are as purchased in sealed cover.
  8. In the event of a malfunction, the customer needs to directly deliver the faulty product to the workshop of the product(s) agent.